REFUND POLICY

These terms and conditions constitute the return and refund policy of Hike-SOS a trading name of Echo Thirteen Capital Ltd.

Thank you for your purchase. If you are not happy or sure about your purchase, we are here to make it right.

Terms and Conditions for return and refund:

  1. The customers have 14 to check their purchases. 
  2. If a customer is unsatisfied with the products, they must return them within 14 of the purchase. Hike-SOS a trading name of Echo Thirteen Capital Ltd will refund the full amount without any questions. 
  3. The products must be returned within 14 under the following conditions:
    1. The condition of the purchase must be the same as it was at the time of purchase;
    2. It must contain all tags, documentation & packaging;
    3. It must not be damaged;
    4. No data has been consumed on the SIM card;
    5. The customer must bring/issue the purchase receipt.
  4. After fourteen days of the purchase or not fulfilling any of the conditions provided in Clause Three Hike-SOS a trading name of Echo Thirteen Capital Ltd shall not accept any return, and no money will be refunded. 
  5. If you want more information regarding our return and refund policy please contact us. 

Thank you for choosing Hike-SOS a trading name of Echo Thirteen Capital Ltd!

Enhance your hiking experience with HikeSOS – your ultimate emergency companion. Stay connected, stay safe, wherever the trail takes you.
Hike-SOS a trading name of Echo Thirteen Capital LTD
128 City Road, London, EC1V 2NX
Email: contact@hikesos.co.uk
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